Submit Support Feedback
curl --request POST \
--url https://api.chessa.ai/v1/users/support \
--header 'Content-Type: application/json' \
--data '
{
"comment": "I sent money but I have not received it yet. Here is the txHash and orderId",
"metadata": {
"hashUrl": "https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB",
"orderId": "DF9N6WWJ"
},
"type": "order"
}
'import requests
url = "https://api.chessa.ai/v1/users/support"
payload = {
"comment": "I sent money but I have not received it yet. Here is the txHash and orderId",
"metadata": {
"hashUrl": "https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB",
"orderId": "DF9N6WWJ"
},
"type": "order"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
comment: 'I sent money but I have not received it yet. Here is the txHash and orderId',
metadata: {
hashUrl: 'https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB',
orderId: 'DF9N6WWJ'
},
type: 'order'
})
};
fetch('https://api.chessa.ai/v1/users/support', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.chessa.ai/v1/users/support",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'comment' => 'I sent money but I have not received it yet. Here is the txHash and orderId',
'metadata' => [
'hashUrl' => 'https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB',
'orderId' => 'DF9N6WWJ'
],
'type' => 'order'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.chessa.ai/v1/users/support"
payload := strings.NewReader("{\n \"comment\": \"I sent money but I have not received it yet. Here is the txHash and orderId\",\n \"metadata\": {\n \"hashUrl\": \"https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB\",\n \"orderId\": \"DF9N6WWJ\"\n },\n \"type\": \"order\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.chessa.ai/v1/users/support")
.header("Content-Type", "application/json")
.body("{\n \"comment\": \"I sent money but I have not received it yet. Here is the txHash and orderId\",\n \"metadata\": {\n \"hashUrl\": \"https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB\",\n \"orderId\": \"DF9N6WWJ\"\n },\n \"type\": \"order\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.chessa.ai/v1/users/support")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"comment\": \"I sent money but I have not received it yet. Here is the txHash and orderId\",\n \"metadata\": {\n \"hashUrl\": \"https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB\",\n \"orderId\": \"DF9N6WWJ\"\n },\n \"type\": \"order\"\n}"
response = http.request(request)
puts response.read_body{
"feedback": {
"comment": "I sent money but I have not received it yet. Here is the txHash and orderId",
"createdAt": "2025-06-21T19:24:06.641Z",
"id": 1094,
"metadata": {
"hashUrl": "https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB",
"orderId": "DF9N6WWJ"
},
"type": "order",
"userId": "b2c3d4e5-f6g7-8h9i-10j11-k12l13m14n15"
},
"message": "Feedback submitted successfully"
}Users
Create Support Ticket
Create a support ticket for the current user.
POST
/
v1
/
users
/
support
Submit Support Feedback
curl --request POST \
--url https://api.chessa.ai/v1/users/support \
--header 'Content-Type: application/json' \
--data '
{
"comment": "I sent money but I have not received it yet. Here is the txHash and orderId",
"metadata": {
"hashUrl": "https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB",
"orderId": "DF9N6WWJ"
},
"type": "order"
}
'import requests
url = "https://api.chessa.ai/v1/users/support"
payload = {
"comment": "I sent money but I have not received it yet. Here is the txHash and orderId",
"metadata": {
"hashUrl": "https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB",
"orderId": "DF9N6WWJ"
},
"type": "order"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
comment: 'I sent money but I have not received it yet. Here is the txHash and orderId',
metadata: {
hashUrl: 'https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB',
orderId: 'DF9N6WWJ'
},
type: 'order'
})
};
fetch('https://api.chessa.ai/v1/users/support', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.chessa.ai/v1/users/support",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'comment' => 'I sent money but I have not received it yet. Here is the txHash and orderId',
'metadata' => [
'hashUrl' => 'https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB',
'orderId' => 'DF9N6WWJ'
],
'type' => 'order'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.chessa.ai/v1/users/support"
payload := strings.NewReader("{\n \"comment\": \"I sent money but I have not received it yet. Here is the txHash and orderId\",\n \"metadata\": {\n \"hashUrl\": \"https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB\",\n \"orderId\": \"DF9N6WWJ\"\n },\n \"type\": \"order\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.chessa.ai/v1/users/support")
.header("Content-Type", "application/json")
.body("{\n \"comment\": \"I sent money but I have not received it yet. Here is the txHash and orderId\",\n \"metadata\": {\n \"hashUrl\": \"https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB\",\n \"orderId\": \"DF9N6WWJ\"\n },\n \"type\": \"order\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.chessa.ai/v1/users/support")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"comment\": \"I sent money but I have not received it yet. Here is the txHash and orderId\",\n \"metadata\": {\n \"hashUrl\": \"https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB\",\n \"orderId\": \"DF9N6WWJ\"\n },\n \"type\": \"order\"\n}"
response = http.request(request)
puts response.read_body{
"feedback": {
"comment": "I sent money but I have not received it yet. Here is the txHash and orderId",
"createdAt": "2025-06-21T19:24:06.641Z",
"id": 1094,
"metadata": {
"hashUrl": "https://solscan.io/tx/5fhywuuxEtn6HXaRiKMV5XUQEBmmMhpVEE6wz18bttMynbVk17qECoGkoXfyE5s1meRxXCgcR9PtxPgKo67YeNVB",
"orderId": "DF9N6WWJ"
},
"type": "order",
"userId": "b2c3d4e5-f6g7-8h9i-10j11-k12l13m14n15"
},
"message": "Feedback submitted successfully"
}Body
application/json
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